Excellent service and product as usual.Fantastic team work and such speedy delivery. Many thanks5

This is my 5th order with My Natural Health.... They really are VERY good! They prices are cheaper than anywhere else, super quick delivery (as long as the item is in stock) and super friendly and efficient communication. Highly recommend people try them out, I don't think you will be disappoin...5

I have to say it is a amazing shopping.Good service .Fast delivery,total 6days from NZ TO CHN. Thank you all.5

You have some great employees who provide excellent service . Wendy in particular , If I was her boss I'd give her a raise ............she deserves one. regards Greg Hickmott 5

My first order and I was very impressed by the speed of delivery. Ordered on the 14th, arrived on the 16th and we are on Rural Delivery. Amazing, thank you!5

Very happy with this website, prices and very speedy delivery. I will use My Natural Health again!!5

Another great experience with MyNaturalHealth..great products, super fast delivery, and love the little free gifts. Wonderful staff to deal with. Many thanks5

Received order in a week. That was quick considered I am in Canada! The box was a little too flimsy as the box was slightly crushed. But overall very good transaction.5

Thanks MNH you guys really are the best in the business, great all -round service, special thanks to Sheldon for his extra care and attention to detail, plus the amazing gift :)5

The service from these folks keeps getting better. They were particularly accommodating of my need to have this order very urgently. Very friendly and helpful.5


Return Information


*Before you return any goods to us for exchange or refund, please email our Customer Service Team at within 7 days of the shipment date, to see if the matter can be resolved first.

Returning goods must be sent to 44D Crooks Road, East Tamaki, Manukau, Auckland 2013

Please wait to receive authorization and return instructions. Returns made without authorization may be refused.

Refunds can only be made via the same payment method used when the order was originally placed.



Damaged Goods


Please notify us within 48 hours if your products arrive in an unsatisfactory condition.



We accept responsibility for breakages in transit within New Zealand. If you experience a breakage please hold onto the item and the packaging and notify us immediately -

Defective or damaged goods need to be returned within 10 days including the packaging, and will be replaced at our cost asap.


Incorrect Products Picked


Please notify us within 48 hours of receiving your parcel, if any of your items were incorrectly picked and shipped with your order at

We accept responsibility for this and will ship out the correct item, with prepaid postage to return the incorrect item. 



Changed your Mind


If you change your mind, and no longer want the goods, please notify us promptly on receipt of your order -

We can provide a coupon or refund on all unopened undamaged goods returned in original condition within 10 days of receipt.  Please note refunds can only be made via the same payment method used when the order was originally placed. Please note the courier/shipping fee is non-refundable in this instance. Returning your unwanted parcel, is at your own cost.

Please wrap your returned product well so it arrives back to us undamaged. Goods that are unable to be resold will not be exchanged or refunded.

Please be sure to include the packing slip with the goods being returned. Refunds will be issued upon receipt of the returned products.


Lost in Transit

We accept responsibility for parcels lost in transit in New Zealand provided we are notified within 7 days -  We cannot accept responsibility for your parcel once delivery has been made by the Courier.


Cancel Order


If you wish to cancel your order please contact us by email as soon as possible, include your order number, & note “Cancel Order” in the subject line of your email.  We can not cancel an order once it has been despatched.

Non-Refundable/Returnable Goods
  • All products listed as SALE or CLEARANCE items (due to short expiry dates or discontinued lines)
  • Lost products due to incorrect address and postcode details supplied by the customer at time of ordering online.
  • Goods damaged or used by the customer.
  • Prohibited items that are detained or confiscated at your own customs. Please check your country's customs and duty laws before purchasing.
  • We cannot accept returns for heat-damaged products.

IMPORTANT: During summer many products (such as Probiotics and food) will be exposed to heat if left outside in the sunshine. If you will not be available to receive your package, please add special delivery instructions for the courier to your order as to where you would like your product delivered or left.

Our products are shipped in fresh condition and stored in a refrigerated climate (particularly probiotics). We cannot accept returns for heat-damaged products.

International Orders

We welcome your orders from overseas, but please be aware customs and import regulations can & do vary widely between countries. Some of the products on our website are prohibited for importation into certain countries.

Please check your country's customs and duty laws before purchasing. It is your responsibility to ensure that any goods which you order are not prohibited/restricted within the country to which they will be delivered.


My Natural Health accept no liability for the refund or replacement of any goods or any costs relating to, or arising from, the importation or confiscation of any goods by your countries Customs Office or other government body. Any duty or tax payable on your order is not our responsibility and is beyond our control.

If your order is returned to us by your countries import authorities in resalable condition, we'll refund you the value of the order less any charges or fees incurred by us. We can't provide a refund until we've received the products back. We don't provide refunds on parcels that are detained or confiscated at your countries customs due to containing items which are prohibited.

We cannot accept returns for heat-damaged products. We accept no liability for any goods lost in transit outside of New Zealand.


we accept Credit card, direct deposit, and paypal

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Good Health Turmeric