Absolute Essential

WHAT DO OUR CUSTOMERS SAY ABOUT US?

Excellent service and product as usual.Fantastic team work and such speedy delivery. Many thanks5

The service from these folks keeps getting better. They were particularly accommodating of my need to have this order very urgently. Very friendly and helpful.5

I have to say it is a amazing shopping.Good service .Fast delivery,total 6days from NZ TO CHN. Thank you all.5

This company is the BEST to deal with bar none ! Super fast process and delivery, also makes everyone feel special and not just a number. Congrats to Wendy and Sheldon. LOVE THE NEW WEBSITE5

This is my 5th order with My Natural Health.... They really are VERY good! They prices are cheaper than anywhere else, super quick delivery (as long as the item is in stock) and super friendly and efficient communication. Highly recommend people try them out, I don't think you will be disappoin...5

great communication love the little gifts.5

You have some great employees who provide excellent service . Wendy in particular , If I was her boss I'd give her a raise ............she deserves one. regards Greg Hickmott 5

Highly recommend my natural health were fantastic to deal with friendly easy web site to use would definately be buying again have recommended my family member who has also purchased through my natural health also has had a great experience also very prompt fast delievery of product could not ...5

Very happy with this website, prices and very speedy delivery. I will use My Natural Health again!!5

Received order in a week. That was quick considered I am in Canada! The box was a little too flimsy as the box was slightly crushed. But overall very good transaction.5

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Frequently Asked Questions 

 

Q: How long until my order is delivered ? 

 

A: It will take upto 1-4 working days for your order to be fulfilled, but we always try to aim for an overnight delivery. If one of the items is on back order, then this might cause a bit of delay but should be on your way ASAP! 

 

 

Q: I have forgotten my password. HELP! 

 

A: When clicking the forgotten password link, it generates a new password. This new password will be sent to your login email. So please copy and paste this password and it should be working A-OK! (Please remember, everytime you click the forgotten password link it will always generate a brand NEW password) 

 

 

Q: Can I come pick up my products ? 

 

A: No sorry, we are an online company and do not allow pick-ups. 

Only in special circumstances will orders be approved for pickups. Please contact our customer service team using the form above or email us customerservice@mynaturalhealth.co.nz prior to placing your order for approval. Requests for pickup on orders without prior approval will be refused. 

 

 

 

Q: How do I claim my reward points ? 

 

A: Once logged in, please click in your account my rewards points, and everything will be displayed for you. In there you will be displayed a coupon code, which you can copy and paste in your my carts page, when placing an order with us. 

 

 

Q: When do the reward points get issued ? 

 

A: Reward points will only be issued once your item has been shipped and completed. A coupon code will be sent to you, and use that coupon code the next time you shop with us. 


 

Contact Details

Email: customerservice@mynaturalhealth.co.nz
All communication is strictly via email. 

All emails are answered Monday to Friday between 9.00am - 2.30pm. 

We are located in East Tamaki.

 

we accept Credit card, direct deposit, and paypal

Jiffy bags
Giovanni